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WebinarJam: Starting and Running Your Live Webinar

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This article covers the basics of starting your live broadcast. The "going live" process is the same for WebinarJam Live and YouTube Live.

Be sure you TEST with attendees before you do a webinar to ensure your YouTube channel functions properly (if using YouTube Live). Friends and family can offer valuable feedback from the attendee's point of view. The article "How To Test with WebinarJam" provides a variety of things to include in your test.

Now, let's get your WebinarJam started!

Tips for Starting your Webinar Right

Open your green room 15-30 minutes before your webinar to allow yourself time to test your camera/microphone and settings. It gives your co-presenters and moderators time to join, test, and get settled as well. 

NOTE: There will be variations based on the Webinar Provider you use.


What Devices Can I Use?

All presenters need to login via a desktop or laptop computer.

Close any non-essential programs, windows, and tabs on your computer, so that only WebinarJam and any programs you need for your presentation are operating. Streaming a live event requires quite a few resources, so shutting down programs like DropBox or Spotify that may run in the background will provide a better webinar experience.


Which Browser Can I Use?

For presenters, we recommend Google Chrome, but Firefox is a good alternative as well. Be sure your browser is current. Other browsers are not recommended and will show an error message.

NOTE: Presenters cannot use browsers other than Chrome or FireFox; however,  attendees can still view webinars from other browsers.


Starting Your Webinar

Getting your links is always the first step.

  • Login to your WebinarJam account.
  • Go to My Webinars.
  • Locate your webinar.
  • Click "Your Links". This will open up a list of available links.  (Marked #2 Below)


As the Host, click "Presenter Login Links" (Marked #1 Below).

Copy the link under "Live Room" (Marked #2 Below).

  Paste this link into your browser window. Reminder: Be sure you have installed the most current version of your browser.



Installing WebinarJam

If you haven't used WebinarJam before, you will be asked to install the plugin.  

The screen varies per browser, but you need to download the WebinarJam App/Plugin, then follow the steps as your browser advises.

While we strongly recommend Chrome, If something doesn't work, Firefox is a good alternative. While attendees can view webinars in a variety of browsers, Presenters must use current versions of Chrome or Firefox.

NOTES: You must have current browsers. Private or Incognito windows are not necessary.



Last Minute Webinar Checklist

A screen that explains Do's and Don'ts will improve the webinar experience for both you and your attendees.

Use this as a checklist before each webinar to confirm you and your household are ready!

After you've reviewed the list, scroll down and press the "Log into the Room" Button.


Test Your Video & Audio

A series of screens that allow you to test your Video and Audio appears next.


If you wish to change the Camera or Microphone, now is the time to look in your address bar for the Camera Icon as you control which Camera or Microphone directly within your browser.

Something similar to the screen below appears, but the webcam icon may be elsewhere on the address bar if you use a different browser. 

Firefox users may need to "allow" WebinarJam to use the camera for each test.


Be sure you can see your video and hear a bit of noise (which will sound like feedback as WebinarJam is echoing to confirm there is sound).  

NOTE: If the audio/video are not working, or you do not see or hear anything, please see Audio - Video Troubleshooting.


  Once you've clicked YES, a confirmed screen is shown. Repeat the above steps for the following settings:

  • 1280 X 720 for HD / High Definition
  • 640 X 360 for SD /Standard Definition
  • 320 X 180 for LD / Low Definition



Enter the Room

NOTE: For most webinars, you will be taken directly to the "Start Event" screen in the next step.

If you are doing a webinar with multiple sessions, you may need to select your schedule and enter the room.


PreWebinar Room/"Green Room"

Some call this a "Green Room" because it functions as a waiting room for the presenters. You can invite your co-presenters and discuss the webinar with them before starting your event.

NOTE: Moderators will not have Live Room Links. 

Once you see this screen, see Starting Your Webinar to find and:

  • Invite your co-presenters to use their live room links. (Marked #4)
  • At this time, you, your co-presenters and moderator can use their respective control panel links. (Marked #3, #5 or #6)

Be sure to turn on your camera and microphone before going to the next step. Or, start sharing a "Welcome to the Webinar" slide.


Start Event

Once you are ready to Go Live, press the green phone icon as displayed above. If you have not turned off the in-line tips, you'll see an arrow marking it "Go Live When You're Ready". Once you press the phone icon to "Go Live" you'll get a confirmation popup that asks "Start Event?" Press Yes.


As it can take 10 to 40 seconds for the event to fully load for your attendees, you may want to screenshare a slide with your webinar name, presenter names and your website link.  

It won't be clickable, but this screen gives your attendees something to see while you wait 60 seconds to start talking.  For a clickable link, you can add a sticky.


What you Will See

If you have multiple presenters, each of you will be given an equal space on screen as seen below.

Depending on your Webinar package, you may have 2 to 6 presenters at a time.


Administrator Controls

There are several features you can control in the presenter screen. The controls below will appear only on mouse over.

  1. Room Owner (Marked #1 Below)
    • The orange star denotes the owner.
  2. Maximize or Minimize (Marked #2 Below)
  3. Personal Microphone, Camera and Screenshare Controls (Marked #3 Below, also at the top center)
    • ​You'll see Microphone and Camera under co-presenters if they have them on. The webinar Owner and Room Administrators have the ability to turn off other co-presenters' cameras and mics.
  4. Grant Administrator Access (Marked #4 Below)
    • If it's blue, you can Revoke Administrator access
  5. Eject as Presenter (Marked #5 Below)


Each of the many features available in the sidebar is mentioned below with a link to more detailed explanation.


  1. Settings
  2. Chat
  3. Polls
  4. Offers
  5. Videos
  6. Files
  7. Slides
  8. Room Requests

Presenter Controls

With the links at the top center or in the lower left of your personal display, you can choose to turn your microphone or camera on/off or what definition displays.

  • 1280 X 720 for HD / High Definition
  • 640 X 360 for SD /Standard Definition
  • 320 X 180 for LD / Low Definition



What Your Attendees Will See

Webinar Providers: WebinarJam Live and YouTube Live

Your Attendees will be delayed by 30 to 45 seconds, but they will soon be coming into your webinar.  

If you are using WebinarJam Live or YouTube Live as a provider, when the webinar loads for your attendees, they will see a screen similar to below. They'll be able to chat (unless you have chat turned off) or ask questions. 


Sticky Notes

Webinar Providers: WebinarJam Live and YouTube Live

Sticky Notes can only be used in WebinarJam Live or YouTube Live Webinars. We recommend that you use Sticky Notes to offer your attendees small but important bits of information during your webinar such as a link to your website. 

Great Sticky idea for the start of the webinar:

Welcome to OUR BRAND WEBINAR. Our Website is http://websiteurl.com If you have questions, please click the bubble next to your comment to "Mark as question". If you have video/audio issues, please refresh using the button below or try another browser. There will be Q&A at the end of the broadcast.

Great Sticky for your Live Offer:

For the next hour you can purchase (offer name) at the special rate of (price). This is an incredible deal!  Go to (link here) to get it now!

Other Sticky messages ideas: 

If the screen is blurry, keep in mind YouTube automatically adjusts the bandwidth for you. You may have too much going on in your home. Someone watching Netflix or HULU, or playing Xbox, Pandora or Spotify, etc. Shut off all background bandwidth users and it should clear up for you.

If you have video/audio issues, please refresh or try another browser.

Reminder: There will be Q&A at the end of the broadcast.


Ending Your Webinar

While you can simply end the webinar, the suggestion immediately below can get people to visit your website and be sure your webinar room is empty.

We Recommend:

Use a Branded page similar to the start of your webinar or share a screen with a brief description of your Offer and a link. Make certain your link is visible on your screenshare.  Allow it to display for 15 to 45 seconds.  This gives your webinar a nice, official looking close. See How To Share My Screen

If you have WebinarJam Live or YouTube Live, use “Redirect Attendees to the a URL”. Click the Room Settings, and you’ll see a screen similar to below (Marked #5 Below).


Add your URL starting with http://  then click Redirect. Some people will have settings on their computer that prevent them from being redirected such as an ad or pop-up blocker. However, it should work for most.


If you do choose to end the webinar without the screenshare, be sure to smile, then press the Red Phone button.  A popup will appear asking if you want to End Event.  Click it, then hold your smile for 3 seconds while the video ends.

Congratulations on your first Webinar!


Quick Start Guide

  1. Log into the Webinar Owner "LIVE ROOM" link.
  2. Review the "Last Minute Checklist" page to help prepare yourself and your home for a webinar.
  3. Click Log into the room.
  4. Test your audio and video. Don't approve unless it works.
  5. Follow the “Enter Room Steps” (if you have multiple sessions).
    • Confirm this is the correct webinar.
    • Select your schedule.
    • Press Enter Room.
    • If you have co-presenters or moderators using the control panel, they can load their links now.
    • Confirm all microphones and cameras are working.
    • Screenshare a page with your brand and URL.
  6. At webinar time, click the green phone to start event.
  7. At Webinar End
    • Display offer or brand page.
    • Redirect attendees to your offer or web page,
    • Click the red phone.
    • Click "Yes, End Event".