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Kartra: Helpdesk: Creating a Wiki
What is a Wiki? Why should I have it? A Wiki is a database your customers can ... more
Checking the Stats of Your Helpdesk
Keeping track of Helpdesk metrics is an essential way to improve the success of ... more
Creating Your Helpdesk
Helpdesk allows you to interact and provide support to your customers through va... more
Helpdesk: Answering Tickets
Support Tickets are a great way for your customers to reach out to you with any ... more
Helpdesk: Canned Responses
You can pre-configure Canned Responses to respond to frequently asked questions ... more
Helpdesk: Signatures
Each of your team members are able to have their own signature, which can includ... more