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Why Setting Up Your Kartra Administrative Profile is Critical

The Administrative Profile

Your Administrative Profile is possibly the most important thing you will set up in Kartra because it's where you find both your personal and business details.

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How Do I Edit My Kartra Profile?

To get to your Profile, click on the avatar silhouette that's visible in the upper right of every Kartra page. You can replace the avatar with a photo of your choosing.  

Kartra Profile


A dropdown menu will appear once clicked.

Kartra Profile

Your profile edits will include information such as your business name, your logo, your tax id and more. Additionally, here is where add your personal name, address, phone number, and can update your password.




Why Can't I Save My Profile Information?

Any changes you make on the profile page will require that you re-enter the answer to your security question, which appears as a popup when you press save. If you press the save button and nothing happens, then look for a redline with "Required" listed in one of the fields (Marked #1 Below).




How Can I Change Currency Settings?

If you are from a country outside of the United States or use a non US currency, then you'll need to change your currency settings.

In the top of your profile, you will see "Account Currency" from the dropdown (Marked #2 Below). Choose a currency for all of your sales. This is a universal setting for all your products, but your customers can choose different currencies on the checkout page.

  • USD - United States Dollars
  • AUD - Australian Dollar
  • BRL - Brazilian Real
  • CAD - Canadian Dollar
  • DKK - Danish Krone
  • EUR - Euro
  • GBP - Pound Sterling
  • HKD - Hong Kong Dollar
  • INR - Indian Rupee
  • NZD - New Zealand Dollar
  • NOK - Norwegian Krone
  • PLN - Polish Zloty
  • RUB - Russian Ruble
  • SGD - Singapore Dollar
  • SEK - Swedish Krona
  • CHF - Swiss Franc



We recommend using a PNG, with a transparent background. Recommended size for your logo is 250 wide x 50 tall pixels (Marked #3 Below).

By adding your logo on your profile page you can easily drag and drop it throughout Kartra without having to upload it every time.



Where Do I Add My Company Name?

Like the Logo, by adding your company name (Marked #4 Below) to your Profile means the Kartra program can add that information where ever you need it.  



Where Can I Add My Sales Tax ID?

Next, and even more important for an online business, is the addition of your Sales Tax ID (Marked #5 Below).

This number is known in the US as your Federal Tax ID Number or your Employer ID Number (FEIN). If you are in the EU, you may use your VAT (or Value Added Tax) ID Number here. In Australia and New Zealand, the number will be the Goods and Services Tax (or GST) ID.

We recommend finding out what tax number may be required in your area for selling goods and services.



Change My Profile Picture.

(See #6 Below).  

To edit, click your Profile Picture. From here, you can upload an image from your computer. You will then see your picture appear in an editor where you can crop it as you like.  Be sure to press confirm when done.

NOTE: When you mouse over your Profile Picture in Profile Mode you will see a pencil appear. 

Your profile picture is visible in the upper right of your screen and in various other places throughout Kartra. 



Can I Change the Color of My Kartra?

Yes, you can change the color of the left sidebar (Marked #7 Below).  

By clicking the Interface box, you can add an HTML Color Code, or select a color from the color picker. 


Kartra Profile Required




How Can I Add My Social Media to Kartra?

On the list are fields for your website and social media pages. Similar to your logo and company name, these details can be easily added throughout Kartra, such as when creating pages.

Please note: in Kartra you need to use specific links.  Each is indicated as below, where XXXX is your personal ID.

  1. Your website URL: use http://xxxx (Marked #1 Below)
  2. Facebook uses https://www.facebook.com/XXXX (Marked #2 Below)
  3. Google requires your plus link with your Google Plus ID number https://plus.google.com/+XXXX (Marked #3 Below)
  4. Twitter: https://twitter.com/XXXX (Marked #4 Below)
  5. LinkedIn uses only your personal link: https://www.linkedin.com/in/XXXX (Marked #5 Below)

Kartra Profile Required




Finish Your Profile

Once you have completed your profile, scroll to the top and press save.

You should see a popup appear that will require that you re-enter the answer to your security question.

If you press save and nothing happens, look for a redline with "Required" listed in one of the fields (Marked #1 Below).

Kartra Profile Required



Your profile set up is complete!