Your Kartra Email

Do I Get a Kartra Email?

With your Kartra account, you have a Kartra email integration set up. This allows emails to be sent from your Kartra account for your broadcasts, campaigns and more. 

We recommend getting your own SMTP service, but if you want to use Kartra email, you'll want to set it up and make certain your business email is added. By using your business email address helps makes you and your business more recognizable and memorable for your customers. This also helps build your business brand.


Where Is My Kartra Email?

To find the Kartra email; also called Kartra Mail, go to Integrations (Marked #1 Below) on your left sidebar.


You should see all the integrations, but if not click "Integrations" on the top menu and the drop-down (Marked #2 Below). 

Email Integrations

From the drop-down in the integration box (Marked #3 Below) select email and Kartra Mail should be on the list.

Kartra Email Integrations



How Do I Edit My Kartra Email?

Once you see the list of emails, look for the box that says "Kartra Mail."  

Click the three dots inside the box (Marked #1 Below). This will open a popup with "Edit Integration" (Marked #2 Below) click this to edit your Kartra Email.

Kartra Email



Can I Change my Kartra Email?

Once you've gone through the steps above, you can make changes to your Kartra Email.  This changes the default settings, but you can make edits per your broadcast or 

Gateway Name

Under Gateway Name you can choose to change the name to something else if you would like. 

Sender Name

The Sender Name is typically automatically added as the name you used in your account. However, if this is the name you want to use as default, you may want to change it to your business name or something else if you would prefer. 

Send From Email

This email will be created as your username

We highly recommend changing the email to your business email (Marked #1 Below) so your customers will recognize the address. This will also help with your business branding.

Reply-To Email

The email here will be the email you used when you created your account in Kartra.

We recommend that you change to your preferred reply-to business email (Marked #2 Below) so your customers will recognize the address. This will also help with your business branding.

Default Email Gateway

The Kartra Email is set up as your default email automatically and will be the default email that appears throughout Kartra in your campaigns and products.

You can unclick this (Marked #3 Below) if you don't want it to be the default. Once you've added other email integrations, you may choose to use another email as default. 

The default email will have a green checkmark appear in the top right corner of the email box. (See Checkmark in Image Above)

Send Yourself a Test Email

Your profile email is automatically added here (Marked #4 Below) but you can change the email to send a test email to any email you would like. and press "Test" to confirm your email settings are the way you like.


Once your email settings are all set up as you like them, press "Edit" which will save your edits.


Kartra Email Edit




Now your Kartra Email is set up and ready to use!