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Kartra Campaign Integration: SMS Gateway: Twilio


The system is set up to accept Twilio for SMS Messaging. You can sign up here: https://www.twilio.com/try-twilio

By integrating Twilio with Kartra notifications, you can send SMS Text and Voice Messages to those who want to get updates via their phone.




Create an Account With Twilio

Create a Twilio Account at https://www.twilio.com/try-twilio

Complete the required fields: name, email and password.

Click the "Get Started" button.


Verify you are human by sending yourself a verification code.

This will create a trial account that will only send messages to verified numbers in specific countries.


Get a Phone Number

Go to: https://www.twilio.com/console/phone-numbers/getting-started.

You'll see a large red button (see below) that says, "Get Your First Twilio Number."



This opens a pop up that will offer a phone number. You can either accept that number or choose a different one. You will need this number to integrate with Kartra. 




Gathering the Integration Information

To Integrate with Kartra, you need three pieces of information.

To get this information, go to the Twilio.com/console.

Twilio Account SID

Under your Console Dashboard you will see the Twilio Account SID. Copy this code  (Marked #1 Below).

Twilio Auth token

Your Twilio Auth Token is hidden. To see the code press the "eye" icon, then copy it (Marked #2 Below).

Twilio phone number

Click the # Phone numbers section to go to the phone number page (Marked #3 Below), or go to Twilio.com/console/phone-numbers/incoming




Get Your Phone Number

On the this page: Twilio.com/console/phone-numbers/incoming, you should see the phone number (Marked #2 Below).

If you don't see it, be sure you are on "Active Numbers" (Marked #1 Below) and be sure to have a phone number.





Adding the Twilio Integration to Kartra

On the left side click Communications (Marked #1 Below). 

From the top menu, click Integrations.(Marked #2 Below).

If you need to edit a setting, click the pencil beside it (Marked #3 Below).

If you are adding a gateway, click the Green "SMS GW" button, on the bottom right (Marked #4 Below).


When the popup opens, you'll see New Gateway.

Add a name to your Gateway for your purposes. 

Click the Twilio logo.





Adding Your Twilio

Now you'll need to add your Twilio information.

Twilio Information

Your Twilio Account SID (Marked #1 Below), Your Twilio Auth Token (Marked #2 Below).

Phone Number

Be sure to click the drop down to pick your country code.  Then enter your Twilio Phone Number (Marked #3 Below).


To finish your setup, send yourself a test message by filling out your phone number and pressing "Test" (Marked #4 Below).

Be sure to click "Create" at the top of the popup (See in Image Above).

NOTE: If the Create Button is not Green, confirm you have given your SMS Gateway a name.