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How do I change my password? What if I forgot my email?

This article is for: 

EverWebinar

 

Can I change my username? Can I change my email? 

Usernames and emails are directly connected to billing, therefore cannot be changed. This is a security measure intended to protect your content. We appreciate your understanding!

 

Can I change my Password?

To change your password, visit https://account.genndi.com/login and click "Forgot Password" (see below).

Forgot Password
 
Help! I forgot my email!
If you have forgotten the email address used at purchase, submit a ticket to https://account.genndi.com/support > Basic Account Information (billing, changes, refunds).