SendGrid SMTP Integration

This article is for: Legacy WebinarJam Users (Customers who joined prior to Sept 2017)

Use this document as a guide to setting up the SMTP service, SendGrid. This will allow you to edit emails and send emails in other languages. How do I edit the Email Notifications

Email notifications cannot be edited with the exception of send time unless you verify your phone number or use your own SMTP server to send the notifications. If you use your own SMTP server, you can edit your email or change to another language, or have additional emails.  

SMTP Setup

To set this up, you'll need to ...
  1. Edit an existing webinar
  2. Go to Notifications (Marked #2 Below)
  3. Add your Email Address and Name in the email notifications (Marked #3 Below) - a popup will appear

SMTP Credentials

Now you need to go to You want 3 pieces of information from this page
  1. Server host name / SMTP Server (Marked #1 below)
  2. Port number / SMTP Port (Marked #2 below) 587 
  3. TLS connection / Encryption (Marked #3 below)

This is information you need to paste onto your WebinarJam or EverWebinar Email Notification.
So you will click the box for SMTP provider and pick out SendGrid, then add the above information in the corresponding 3 places on WebinarJam Studio.

Personal Credentials

fter you add those you need your personal credentials.
  1. Sender's name: What is your name on SendGrid? (Marked #1 below)
  2. Sender's Email: What is your email on SendGrid? (Marked #2 below)
  3. SMTP Username: You want your username on SendGrid? (Marked #3 below)
  4. SMTP Password: What is your password on SendGrid? (Marked #4 below)
If you need help remembering what your account information is on SendGrid. You can find this information is on your account settings.

What are my personal credentials?

If you need help remembering what your account information is on SendGrid, in your account settings.
If that link doesn't take you directly to account settings, click your name on the left side... then click account details. 
  1. Name is your Sender's name
  2. Email address is the Sender's Email
  3. Username is the SMTP Username
  4. Password is the SMTP Password
Now can add up to 10 emails. 
Modify your emails.
Translate into another language… 
NOTE:  Avoid changing anything between #Tags# but you can see the shortcodes if you remove them or want to add them again.
Related article:  Edit Notifications