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How do I Add a PreRecorded Video to WebinarJam?

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How can I add a video to my WebinarJam?

With WebinarJam you have the power to switch between Live Mode and Pre-Recorded Video Mode. This is called a Hybrid Webinar.

You can pre-load up to 10 videos. Then, with the click of your mouse, switch from "live broadcast mode" into "video mode". At the end of the video, you can switch back from "Video mode" to "Live mode" and answer questions, continue with the live presentation, or simply plug-in the next video.

Below, you'll find instructions on how to load videos into your webinar to create a Hybrid Webinar. Please also read the Troubleshooting Pre-Recorded Video Problems 



What Types of Videos Can I Use?

We recommend that you preload videos and do a test webinar to be certain your videos will work within the WebinarJam recorder. If you use either YouTube and Facebook as a Webinar Provider; they can remove your video or audio, if they feel that you have violated any copyrighted video or audio.


YouTube videos are encoded appropriately and have fewer issues with audio or video. 

WARNING: YouTube videos are set to Unlisted or Public.  Unlisted will keep the video from searches on YouTube and still allow it to play on WebinarJam and for your attendees.  

WARNING: The video must be allowed in the United States and have embed enabled.

To confirm embed is allowed, click Share under a video (Marked #1 Below) then go to Embed (Marked #2 Below).




WARNING: You MUST test this video before you go live. Be prepared to upload to YouTube if it doesn't play correctly. YouTube is highly recommended because it is encoded appropriately for use with WebinarJam. With MP4 videos, the audio or video may have issues, or may not play at all. We highly recommend using YouTube, as it provides the smoothest experience, especially for those just starting out.  

WARNING: If you use Amazon S3, you must make certain your settings are configured correctly. See S3 Settings Even done using these guidelines, it is imperative that you test before.  

WARNING: If you use Vimeo, you need to have Vimeo Pro so you can get the MP4 link to use in your own player.  Read our article on Vimeo Links.

WARNING: While you can use almost any MP4 link, you'll want to test prior to your live event to ensure the video and audio plays through the WebinarJam recorder. Your video must have audio encoded in stereo mode and not mono. Our servers are configured to sample all videos in stereo for better quality.



How Can I Pre-Load Pre-Recorded Videos?

While the process to add a video doesn't take long, it is not something you want to do during a live webinar, because it can be distracting for your attendees. Additionally we recommend pretesting your videos to be certain they will work within the WebinarJam recorder.

To add a video to your webinar Either set up a "New Webinar" or go to "Edit Webinar" mode, then go to the "Live" tab marked #1 below. Click the Pencil to Edit the "Pre-Configured Video Injections."


WebinarJam Live Setup




Where do I add the Videos in WebinarJam Setup?

WebinarJam allows you to inject both YouTube and MP4 videos. YouTube is generally considered the easiest to use, as you have less settings to worry about.

The videos are automatically recorded in your webinar recording.

NOTE: We recommend using only videos you own the rights to, as both YouTube and Facebook can remove your video or audio, if they feel that you have violated any copyrighted video or audio.

Additionally, please be sure to read the warnings above about the different type of videos you can add.

When you click the pencil to edit the "Pre-Configured Video Injections" you will see a screen similar to below. Press the "Add New Video" button to add your video.

WebinarJam Live Setup


In the popup you will need to add the following video information.

  1. Give your video a name you can recognize during your webinar. (Marked #1 Below).
  2. Add the Video URL from the address bar (Marked #2 Below).  Be sure the video is a YouTube link or a MP4 link.
  3. Add the Video duration. If YouTube says 7:18 you will add 7 to the minutes and 18 to the seconds (Marked #3 Below)
    • The video time duration needs to match exactly to the URL time duration.
  4. Be sure to press save after you've added all the information. (Marked #4 Below) 

After you've pressed save, you will be taken back to "Pre-Configured Video Injections," where you need to press "Confirm" in order for the video to save (Marked #2 in the image above).


WebinarJam Live Setup





How Do I Add a Video to a Live Webinar?

While we recommend pre-adding videos, there may be times when you will want to add a video on the fly.

The right sidebar toolbar has several tools available during your live webinar. While some aren't available when you use Facebook as a Webinar Provider, video is available no matter the interface.

From the presenter right sidebar, you'll click the film strip icon (Marked #1 Below) and then the "Broadcast a Video" (Marked #2 Below). This will display a dropdown.

If you are adding a video now, you want "Create a New Video" from the drop down


WebinarJam Toolbar Video


  1. Add the Video URL (Marked #1 Below)
    1. Please read the Types of Videos to Use to make certain you get a useable link.
  2. Add the Video duration. If YouTube says 7:18 you will add 7 to the minutes and 18 to the seconds (Marked #2 Below)
  3. Next Press Preview (Marked #3 Below)

*Be sure to see Troubleshooting Pre-Recorded Video Problems


WebinarJam add Video




How Do I Play a Video During My Webinar?

If you use the above method or you select a preloaded video you will see a screen similar to below that allows you to preview the video.  This allows you to play the video to confirm it works.

To play for your audience be sure to press, "Play Video" (Marked #1 Below) After you press Play there will be a 8 second delay which allows for the average time delay between presenters and attendees.  (Read about Delay between Attendees & Presenters


WebinarJam play Video



How Does The Video Look While Playing?

Your attendees will see the video in full screen and be able to hear it as intended. If they have the sidebar open, they are able to chat. With Jamcast or YouTube Live as Webinar Providers, they will be able to see any polls and offers as well.

NOTE: Once you press Play you'll see the video playing in your sidebar.  You will NOT hear the audio. You'll see a note on the bottom of your screen that says, "While video injection is running, your webcam and microphone signals will not be transmitted to your attendees. However, you may still interact with other presenters at any time."


When will the video end?

Beneath the video (for the presenter or moderator) playing the video is a timer that if set correctly will display how much longer the video is playing (Marked #1 Below).

What if I want to hear the audio?

Under the video is a red dot over a speaker Icon, to hear your video's audio, click the icon (Marked #2 Below).


What If I Want to End the Video Early?

If you wish, you can end the video early, simply by clicking the red "Exit Video and Go Back on the Air" button (Marked #3 Below).  Your audio and video will come back so that you can continue with the webinar. 

Having Issues? Be sure to see Troubleshooting Pre-Recorded Video Problems