Troubleshooting an Amazon S3 url

This article is for: WebinarJam Studio Users

 

 

Do you store your videos on Amazon S3?   You can use MP4 videos stored on Amazon S3 on EverWebinar, but the trick is getting the permissions set correctly!  

 

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Visit Amazon AWS (Amazon Web Services)

Visit aws.amazon.com/ to see a list all of the Amazon Web Services Available.  

  • Click "Sign into your Console" Under the subtitle "Storage & Content Delivery"
  • Click S3 Scalable Storage in the Cloud . (Marked with an Arrow Below)
   

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Create a Bucket

This will take you to your S3 storage. If you already have a bucket you want to use, skip this section.
  • Click "Create Bucket" in the upper left corner (Marked #1 Below)
  • Create a bucket name. It needs to be unique and use only lower case letters (Marked #2 Below)
  • You can choose a region from the drop down (Marked #3 Below)
  • Click "Next" (Marked #4 Below)
 
 

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Upload Your Video

Click the bucket you wish to use... 
  • Click upload from the upper left corner (Marked #1 Below)
  • Click add files to add your MP4 Video (Marked #2 Below)
  • Click next (Marked #3 Below)

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Setting your S3 Video Permissions

After you click next, you'll be taken to a screen to set your video permissions. 
  • Click "Read" next to Everyone (Marked #1 Below)
  • Click Next (Marked #2 Below)

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Setting Your S3 Video Properties

When you click "Next" you will be taken to properties. 
  • Scroll down to "Metadata"
  • Under Headers, in the drop down pick "Content-Type" (Marked #1 Below)
  • For the value type "video/mp4" (Marked #2 Below)
  • Click Save (Marked #3 Below)
  • Click Next

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Review

When you click "Next" you will be taken to a screen to review your video.
  • Click edit to check settings (Marked #1 Below)
  • Be sure the metadata says "video/mp4" (Marked #2 Below)
  • Click Upload (Marked #3 Below)

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Now that you've got the permissions set up, you need your S3 link.
  • If you aren't on the right video, click the video (Marked #1 Below)
On this screen, you'll be able to see some of your video settings
  • Scroll down and copy the link under the word "Link". (Marked #1 Below)
  • If you need to change Permissions and Properties.(Marked #2 Below)

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Adding to EverWebinar

Adding an External File EverWebinar

Now that you have the URL, go to EverWebinar.  Select a new Webinar, and you'll be taken to the Configuration Screen.  

  • Click the Pencil beside "Source of your Evergreen Webinar." (Marked #1 Below)
  • Click "An External Video File (Marked #2 Below)
  • Add the URL you got from Amazon s3 (Marked #3 Below)
  • Add the Duration of your video (Marked #4 Below)
  • Then Confirm (Marked #5 Below)

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Replace a Previous WebinarJam Session

You can also replace a previous a previous WebinarJam session with a Amazon S3 Video
  • Click the Pencil beside "Source of your Evergreen Webinar." (Marked #1 Below)
  • Click "A previous WebinarJam Live Session" (Marked #2 Below)
  • Choose the webinar and session (Marked #3 Below)
  • Click the Read More (Marked #4 Below)

 

In the PopUp that appears:

  • Check "Activate an alternate video file to avoid using YouTube's video player" (Marked #1 Below)
  • Add the URL you got from Amazon S3 (Marked #2 Below)
  • Save (Marked #3 Below)

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Amazon S3 Video Issues

Most issues with Amazon S3 Videos is an issue with settings.
  • If you aren't on the right video, click the video (Marked #1 Below)

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Once you click your video, you can check your image URL. Spaces, characters such as ñ, ü will cause the link to not work. It also is good to reduce really long links to something shorter. You will need to rename it on your computer and upload it again.
  • Scroll down and copy the link under the word "Link". (Marked #1 Below)
  • Check Permissions and Properties.(Marked #2 Below)

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Checking the Properties

Once you click the properties tab, you will see several boxes with various properties. A program like S3 Browser can help with setting content type.
  • Click the "Properties" tab (Marked #1 Below)
  • Click the "Metadata" box(Marked #2 Below)
  • Check if "Metadata" says "Content-Type" with a value of "video/mp4" (Marked #3 Below)
  • If it does not, click edit.
  • Click Save. (Marked #4 Below)

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Checking the Permissions

Once you click the permissions tab, you will see permissions.
  • Click the "Permissions" tab (Marked #1 Below)
  • On Manage settings be sure "Everyone" has "Read" beside it.(Marked #2 Below)
  • If it does not, click the word "Everyone" and in the popup click "Read."

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