Home > New WebinarJam > Troubleshooting > How to Enable Third Party Cookies

How to Enable Third Party Cookies

This article is for: 

EverWebinar

If your chat doesn't work, your control panel and attendee links don't work, or your replay links do not work it may be a cookie issue. 

NOTE: Due to an Apple update Safari 12 is not compatible with presenters using WebinarJam. Attendees can still view from Safari browsers just fine. 

Please check out these instructions to help you:

In Google Chrome

Enter this in the url window:
 
chrome://settings/search#cookies
 
It will direct you to this page. Click the Content Settings button.
 
 
 
 
Make sure the settings are as follows:
 
 

In Firefox

Visit Preferences> Privacy.
 
Make sure your settings are as follows.
 
 
 

In Internet Explorer

Click on the Tools gear icon in the upper right, then navigate to:

Internet Options> Privacy.
 
Make sure your settings look as follows:
 
 
NWJ080618NS