What do my WebinarJam Attendees Need?

This article is for: Legacy WebinarJam Users (Customers who joined prior to Sept 2017)

Your WebinarJam attendees can log in and watch the webinar using any email address they like. However, if you are planning to use the Attendee Spotlight feature and call on them, they must log in with a gmail address.
We have created a checklist that will help manage expectations for your attendees and will go a long way towards ensuring both a positive experience and perception of your webinar, even if something goes wrong. Unfortunately, even the fastest, most reliable internet services (including Google) can experience unscheduled downtime or an unknown browser setting can cause a snafoo.
By explaining what can happen and how to solve it, this proactively offers guidance and prevents confusion while you're live.
Stressing the importance of keeping their webinar link handy and being ready to refresh their browser is especially important. We have created an Attendee Pre-Webinar Checklist as well as an explanation on a couple of ways to share it with your attendees.


Attendee PreWebinar Checklist

We have created an Attendee Pre-Webinar Checklist in a Google Doc so that you can copy it to your documents and edit as you wish. We recommend you use the first five from our list.
  • #6 Attendee Spotlight - You will want to remove if you do not plan to have any attendees join your webinar.
  • #7 Will there be a Replay? - You will want to remove if you don't plan to have a replay.
  • #7 Will there be a Replay? Paragraph 2 - You may also want to change the number of days the webinar will be available or remove entirely if you will leave the webinar available forever.


To Edit the Document

If you'd like to customize the document, or make some changes to better fit your needs, here's how to enable editing
  1. then from the upper left click "file" (Marked #1 Below)
  2. Then you will either click "Make a copy" to edit in Google Docs or "Download as" then select the format you prefer (Marked #2 Below)
Then you will be able to modify the document as you wish.
After you have modified the document you may want to save it as a PDF and upload it to your website so can share the link to your Attendee Pre Webinar Checklist


How to Share with Your Attendees

Thank you page 

Simply copy the list and paste the text into your Thank You Page, or add a link to your Attendee PreWebinar Checklist



Thank you page with an autoresponder

Insert the following below. Then you can send the link to your Webinar Checklist from your autoresponder
Be sure to check your inbox for two emails.
  1. You'll receive the info you need to listen to the webinar.
  2. You'll also get a Confirmation email from my autoresponder. Please click the confirmation link to receive your free gift.


Add to Webinar Notifications

You will need to be able to Edit Webinar Notifications. Then you can either choose to add the list to a notification email, or send a link to your Attendee PreWebinar Checklist.


Great Sticky Messages During the Webinar

During your Live Webinar you might need to remind your attendees about how to mark questions, when your question time is, or how to refresh.  You can add these both as comments during your webinar or set them up as sticky messages.  

See How to Set a Sticky Message


Great Sticky for the start of the webinar

If you have Questions please click the bubble next to your comment to "Mark as question". - If you have video / audio issues, please refresh there's a button down below.  Or try another browser. There will be Q&A at the end of the broadcast.

Great Sticky for your Live Offer

For the next hour you can (offer name) at the special rate of (price). This is an incredible deal!  Go to (link here) to get it now!

Other Sticky messages

If it is blurry for you, Keep in mind YouTube automatically adjusts the bandwidth for you. You may have too much going on in the home. Someone watching Netflix, or HULU, or playing Xbox, or Pandora or Spotify etc... or videos on pause in the background. Shut off all stuff in background and it should clear up for you.
If you have video / audio issues, please refresh or try another browser.
Reminder: There will be Q&A at the end of the broadcast.